About Us

The Department of Human Resources (DHR) at Jacksonville State University (JSU) is structured to provide a full array of programs and services to support the University’s mission, vision and values, and our current and potential JSU employees. The DHR is comprised of outstanding professionals with the necessary functional knowledge to support the needs of the University’s human capital, and to provide appropriate counsel and advice to the institution’s leadership while fostering a culture of excellence, empathy, integrity, mutual respect, and the delivery of exceptional service to the JSU community.

HR Diagram

Jacksonville State University is dedicated to providing equal opportunities and equal access to all qualified individuals without regard to age, color, disability, gender expression, gender identity, genetic information, pregnancy, marital status, military status, national origin, race, religion, sex, sexual orientation, and covered veteran status. Jacksonville State University does not discriminate in admissions, educational programs, or employment practices on the basis of any protected status stated above or on any basis prohibited under applicable law. Jacksonville State University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action.

Jacksonville State University is fully committed to its core value of inclusion and creating a sense of belonging in its educational and employment environments through application of its equal opportunity, affirmative action and nondiscrimination policy. This commitment extends to all aspects of employment, including: recruitment, advertisement for employment, selection for employment, compensation, treatment during employment, performance evaluation, training and development, promotion, transfers, demotions, discipline, layoff, termination, and making reasonable and appropriate accommodations for individuals with disabilities. Inquiries or concerns should be directed to the Office of Diversity and Inclusion, 700 Pelham Road North, Bibb Graves Hall, Room 326A, Jacksonville, AL 36265. Phone: (256) 782-8565.

The Director of Diversity and Inclusion has been designated as Jacksonville State University’s 504/ADA Coordinator. Should you require a reasonable accommodation, please contact the Office of Diversity and Inclusion at (256) 782-8565. 

The functional areas supported by the JSU HR team include:

Talent Acquisition:
  • supports hiring authorities in the search for faculty, staff, and student employees
  • facilitates recruitment and retention of diverse and talented workforce
  • coordinates the development and execution of recruitment strategies
  • facilitates the pre-boarding of all new employees

Employee Benefits:
  • coordinates of enrollment in the Benefits plans offered and the resolution of issues or concerns
  • manages Leaves offered by the University, including the administration of the Family and Medical Leave Act (FMLA)
  • facilitates collaborative efforts in support of the retirement of employees
  • facilitates the Employee Assistance (EAP)
  • supports the tuition remission process

Human Resources Service Center (overseen by our Student employees) and supports:
  • delivery of a positive ‘first impression’ of the DHR
  • effective customer service for all internal and external JSU customers
  • dissemination of information about the programs and services offered by the DHR
  • responses to customer inquiries and resolution of basic concerns
Employment Management (Job Classification, Position and Compensation):
  • oversees equitable administration of employee salaries and rewards programs
  • supports accurate job classification and consistent compensation strategies
  • administers the appropriate assignment of job classifications and the development of applicable position descriptions
  • oversees the authorization of salary and title changes
  • administers the Student Employment Program
Employee Records Management:
  • responsible for maintenance, integrity, and confidentiality of the human resources information system and employee records
  • processes all changes to employee records
  • facilitates all employment verification requests for active and separated employees

Employee Training:
  • facilitates onboarding processes for new employee
  • coordinates and facilitates New Employee Orientation to JSU
Performance Management:
  • facilitates employee performance management and feedback administration processes
  • responsible for the identification, creation, implementation, and delivery of appropriate employee development and training opportunities, programs, and processes
Employee Relations Management:
  • provides coaching to employees and managers regarding performance management and policy interpretation
  • facilitates resolution to work-related issues and concerns
  • oversees the University’s discipline processes for non-faculty employees

Diversity & Inclusion:
  • directs provisions of all federal, state, and local employment discrimination laws and statues, including the Equal Opportunity Law, the Civil Rights Act, including but not limited to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act, and the County Sexual Harassment policy
  • educates the JSU community about the importance of diversity, inclusivity, and cultural sensitivity
  • facilitates, plans, promotes, and supports diversity outreach initiatives designed to enhance the University’s diversity and to help establish an engaged community
  • provides guidance, support, and strategies in the reporting of work-related complaints, and prompts equitable resolution which can prevent future occurrences of violations