Blackboard System Requirements

JSU's Blackboard is currently Blackboard Learn version 9.1 Q2 2017 Release.  It is recommended that students and faculty using JSU's Blackboard system have the following:

  • Computer Access - Daily access to at least two computers that meet the recommended specifications below (either through ownership or other access, such as a friend, lab computer, work, etc.). At a minimum, daily access to at least one computer is required. Planning for access to a second computer is often helpful in case issues occur in using your primary computer. For students, technical issues are often not a valid excuse for failure to complete course work.
  • Hardware - Computer should have sufficient RAM memory, storage space, and processing power for running the latest operating systems and software releases. Most newer computers will meet these hardware requirements. If you have an older computer, you may try it, but it may be insufficient for using the newest tools available in JSU's robust Blackboard environment.
  • Backup - External backup device for backing up data.
  • Communication - Headset with microphone and a web cam for using various collaboration tools.
  • OS - Windows 7, Windows 8, Windows 10; MacOS 10.8, MacOS 10.9, MacOS 10.10, Chrome OS (Note:  Chrome OS, which is the OS running on a Chromebook, is not compatible with Examity software, so test sessions requiring Examity proctoring service will require a full Windows or Mac OS rather than a mobile or light weight OS.)
  • BrowserFirefox 31+ has been the most successful browser across all platforms; Internet Explorer 11+ or Microsoft Edge 20+ may also be used on Windows platforms, but they typically do not perform as well.  Safari 6+ may be used on MacOS only.  Chrome 36+ is also approved for Windows, MacOS, and Chrome OS platforms.
    • Run the Browser Checker.
    • Chrome and Edge do not support certain media plugins, including Java, which may affect functionality of various features in Blackboard.
    • Cookies should be enabled.
    • Javascript should be enabled (this is not the same as the Java plugin).
    • All pop-up blockers should be disabled.
    • Internet Explorer should never be in Compatibility View when accessing Blackboard.  This special view is site-based, so to be sure you are not using it with Blackboard.
      • Point Internet Explorer to https://jsu.blackboard.com and look under the Internet Explorer "Tools" menu.  Compatibility View should not be checked.  Also, the broken page icon next to the URL address box should not be blue.
      • Also, some users may notice Compatibility View is dimmed.  That means Internet Explorer is set to view all web pages in Compatibility View.  In this case, go into Compatibility View Settings and uncheck the following selections:
        • "Display all websites in Compatibility View"
        • "Display intranet sites in compatibility view"
        • "Download updated compatibility lists from Microsoft"
  • Java - Very few features require Java in the current version of Blackboard.  Users are unlikely to encounter this requirement.  However, in cases where it is required, the latest version of JRE 8 is recommended.  JRE 7 is supported for now.  (Note:  When determining which Java version to use, please consider Java compatibility with other web sites you use on a regular basis.)
  • Internet - As a minimum, a standard level, high-speed Internet connection is recommended (3 Mb download and upload speed or higher) for access to advanced features both in Blackboard and on the Internet in general. A wireless Internet connection may not be stable enough for Blackboard functions such as taking tests and submitting assignments; therefore, it is recommended that you use a wired connection for optimal performance.
  • Productivity - Microsoft Office 2007 or newer.  For JSU students or employees, JSU provides Microsoft Office 365 as part of your GEM Office 365 account.
  • Reader - Adobe Acrobat Reader
  • Media (depending on the course, these may or may not be required)
  • Security - Antivirus software.
  • Other - Respondus LockDown Browser - A specific download link for JSU along with installation instructions can be found on the Respondus LockDown Browser page.
  • Reference

(All information presented is subject to change.)