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Reporting a Complaint

The following process governs Jacksonville State University’s (JSU, University or university) procedures for receiving complaints of sexual misconduct and protected-class discrimination and harassment, the investigation of such complaints, the prompt and fair determination whether JSU’s policies have been violated, and the imposition of appropriate sanctions where violations have been found to exist. This procedure also governs the appeal process whereby a party aggrieved of any findings or sanctions may seek review.

Sexual and discriminatory misconduct are especially destructive of the educational process and wellbeing of the members of the JSU community. The prompt investigation and appropriate disposition of charges is required if the University is to fulfill its responsibilities and its obligations under federal law; therefore, to the extent the provisions herein may conflict with those related to charges of other Student Code of Conduct violations, this procedure governs.


JSU does not permit discrimination or harassment in its educational programs and related activities on the basis of race, color, national origin, ethnicity, gender, gender identity, sexual orientation, disability, age, religion, or any other characteristic protected by institutional policy or state, local, or federal law.  Students who believe they have been subjected to discrimination or harassment in violation of JSU policy should follow the procedure outlined in this herein to report these concerns.

This process involves an immediate initial investigation to determine if there is reasonable cause to believe the JSU’s nondiscrimination policy has been violated.  If so, the University will initiate a prompt, thorough and impartial investigation.  This investigation is designed to provide a fair and reliable determination about whether the University’s nondiscrimination policy has been violated.  If so, the University will implement a prompt and effective remedy designed to end the discrimination, prevent its recurrence and address its effects.

Students who wish to report a concern or complaint relating to discrimination, harassment or sexual misconduct may do so by reporting the concern to the JSU’s Title IX Coordinator:

Jai Ingraham, Director, Diversity & Inclusion
109 Bibb Graves Hall
700 Pelham Road North
Jacksonville, AL  36265

Individuals with complaints of this nature also have the right to file a formal complaint with the United States Department of Education:

Office for Civil Rights (OCR)
400 Maryland Avenue, SW
Washington, DC  20202-1100
Customer Service Hotline 800.421.3481
Fax 202.453.6012
TDD: 877.521.2172


Office for Civil Rights, Region IV
61 Forsyth Street S.W., Suite 19T10
Atlanta, GA 30303-8927
Telephone: (404) 974-9406
Facsimile: (404) 974-9471


The University will not retaliate against any students for reporting a Title IX concern or complaint or for participating in the Title IX grievance resolution process.


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