Official Guidelines for Payment

Payment of tuition, university housing, residential dining program charge, student ID fee, and parking decal fees are part of the registration process known as "confirming your schedule." Payment or "Payment Plan" participation is required before each semester's registration is complete (confirmed). Any charges from a prior semester must be paid before your enrollment will be confirmed.

New eCheck/eRefund Payment Validation Process

If you do not use your checking account to make electronic payments to JSU, this rule will not apply to you and no further action is needed.

Prenoting Process for Making Payments by Electronic Check or Receiving Refunds by Direct Deposit
 The National Automated Clearing House Association (NACHA) has issued a rule requiring that all ACH web debits be validated before they are used to make a payment. JSU is now required to conduct a prenoting process, during this process we will send a zero-dollar transaction file to the bank to validate if your account is active. 

  • If you have already set up direct deposit for e-Refunds through the Student Accounts Website and this is the same checking account you use to make payments your account has already been validated, no further action is needed. 
  • If you make payments using your checking account and you have not saved the checking account as a Saved Payment Method and have not set up direct deposit via your Student Accounts Website, we encourage you to do so as soon as possible to avoid delays when it is time to make payments on your account. 
  • If you have assigned someone as an authorized user on your account to make check payments, the checking account will need to be set up under the authorized user tab within the Student Accounts Website.  

The validation process can take 3-5 business days. You will not be able to make payments by electronic check, set up a payment plan by electronic check or receive electronic refunds (eRefunds) using your checking account until your account has been validated.  The prenote process will notify you if your payment method cannot be validated. The easiest way to validate your checking account ahead of time is to set up your payment profile on the Student Account website.  This process does not apply to credit/debit cards.


 Payment/Confirmation Deadlines - View the Academic Calendar

1. JSU does not mail registration statements. Students may view their registration charges inside MyJaxState. Payment must be received according to the following terms or your registration will be canceled:

  1. Pay semester charges with a check or money order by mail; with cash, check, money order; with VISA, MasterCard, or Discover in person at the cashier window located on the second floor of Angle Hall, or via the web through MyJaxState. Your complete payment must be in the Office of Student Accounts no later than the published due date. A check returned for insufficient funds is a serious matter and can lead to legal action.

    Important: A Postmark is not acceptable for meeting your payment deadline. Your complete payment must be in the Office of Student Accounts no later than the published due date.

  2. If you miss the payment deadline, you may register on or after the published date registration is scheduled to re-open.
  3. A $100.00 late registration fee will apply (for each term) if you register on or after the first day of classes through the last official day to register.

    A $200.00 late registration fee will apply (for each term) if you register after the last official day to register.

2. You are responsible for paying any prior balances by the published due date. If you fail to do so, your classes will be canceled.

3. Pre-payments are based on the tuition charges, housing charges, and/or semester fees at the time of payment, but are subject to change. You are responsible for paying any increases in charges by the published due date. If you fail to do so, your classes will be canceled.


 Added Courses

Tuition for course(s) added after the original due date is due by the last day of registration for the semester to retain the course(s).


Dropped Courses

Tuition for course(s) dropped will be refunded at 100% if the drop occurs by the last day to register for the semester. There is no refund for course(s) dropped after the last day to register for the semester.


 Withdrawing from All Courses

1. Tuition will be refunded as follows if withdrawing from the university for the Fall or Spring Semesters

  • 100% adjustment if withdrawal occurs by the last day of registration for the semester.
  • 80% adjustment if withdrawal occurs within one (1) week after the close of registration.
  • 50% adjustment if withdrawal occurs within three (3) weeks after the close of registration.
  • No adjustment if withdrawal occurs thereafter.

2. Tuition will be refunded as follows if withdrawing from the university for any term during the Summer Semester.

  • 100% adjustment if withdrawal occurs by the last day of registration for the semester.
  • 80% adjustment if withdrawal occurs within one (1) day after the close of registration.
  • 50% adjustment if withdrawal occurs within three (2) days after the close of registration.
  • No adjustment if withdrawal occurs thereafter.

3.  University Program and Course Fees are non-refundable.

4. Students who withdraw while on Financial Aid may have to repay a proportionate amount of aid received, which may result in a balance owed to the University. Please contact the Office of  Financial Aid or the Office of Student Accounts for more details. All remaining charges are due and payable upon dropping of a course or withdrawing from the university.

5. Please contact housing for residence hall refund policy. 


 Refunds

JSU now offers Electronic Direct Deposit (EDD). For timely receipt of your student account refund, you will need to sign up for Electronic Direct Deposit (EDD) through MyJaxState. View "Refund Policy" for instructions.

Student Financial Responsibility

I understand when I register for any class at Jacksonville State University or receive any service from

Jacksonville State University I accept full responsibility to pay all tuition, fees, and other associated costs assessed as a result of my registration and/or receipt of services. I further understand and agree my registration and acceptance of these terms constitutes a contractual agreement (i.e., a financial obligation in the form of an educational loan as defined by the U.S. Bankruptcy Code at 11 U.S.C. §523((a)(8)) in which Jacksonville State University is providing me educational services, deferring some or all of my payment obligation for those services, and I promise to pay for all assessed tuition, fees, and other associated costs by the published or assigned due date.

I understand and agree if I drop or withdraw from some or all of the classes for which I register, I will be responsible for paying all or a portion of tuition and fees in accordance with the published tuition refund schedule. I have read the terms and conditions of the published tuition refund schedule and understand those terms are incorporated herein by reference. I further understand my failure to attend class or receive a bill does not absolve me of my financial responsibility as described above.

Financial Hold: I understand and agree if I fail to pay my student account bill or any monies due and owing Jacksonville State University by the scheduled due date, Jacksonville State University may place a financial hold on my student account, preventing me from registering for future classes or receiving my diploma.

Late Payment Charge: I understand and agree if I fail to pay my student account bill or any monies due and owing Jacksonville State University by the scheduled due date, Jacksonville State University will assess late payment and/or finance charges at the rate of $30.00 per payment plan past due installment.

Collection Agency Fees: I understand and accept if I fail to pay my student account bill or any monies due and owing Jacksonville State University by the scheduled due date, and fail to make acceptable payment arrangements to bring my account current, Jacksonville State University may refer my account to a collection agency. If Jacksonville State University refers my account balance to a third party for collection, whether an attorney or collection agency, I will be responsible for any costs (including, but not limited to collection fees) associated with attempting to collect the monies due and owing. I understand a collection fee will be assessed and will be due and owing in full at the time of the referral to the third party. The collection fee will be calculated at the maximum amount permitted by applicable law, but not to exceed 33.33% percent of the amount outstanding. For purposes of this provision, the third party may be a debt collection company or an attorney. If a lawsuit is filed to recover an outstanding balance, I will also be responsible for any costs associated with the lawsuit such as court costs, attorney’s fees, or other applicable costs. Finally, I understand my delinquent account may be furnished to one or more of the national credit bureaus.

Method of Communication:

I understand and agree Jacksonville State University uses e-mail as an official method of communication with me, and I am responsible for reading the e-mails I receive from Jacksonville State University on a timely basis. 

Contact: I authorize Jacksonville State University and its agents and contractors to contact me at my current and any future cellular phone number(s), email address(es) or wireless device(s) regarding my delinquent student account(s)/loan(s), any other debt I owe to Jacksonville State University, or to receive general information from Jacksonville State University. I authorize Jacksonville State University and its agents and contractors to use automated telephone dialing equipment, artificial or pre-recorded voice or text messages, and personal calls and emails in their efforts to contact me. Furthermore, I understand that I may withdraw my consent to call or text my cellular telephone using automated telephone dialing equipment by submitting a clear revocation request to studentaccounts@jsu.edu or to the applicable contractor or agent contacting me on behalf of Jacksonville State University. 

Updating Contact Information: I understand and agree that I am responsible for keeping Jacksonville State University records up to date with my current mailing addresses, email addresses, and phone numbers by following the procedure on the Personal Information Updates page. The linked procedure is incorporated herein by reference. Upon leaving Jacksonville State University for any reason, it is my responsibility to provide Jacksonville State University with updated contact information for purposes of continued communication regarding any amounts that remain due and owing to Jacksonville State University.

 

 

This agreement supersedes all prior understandings, representations, negotiations and correspondence between the student and Jacksonville State University, constitutes the entire agreement between the parties with respect to the matters described, and shall not be modified or affected by any course of dealing or course of performance. This agreement may be modified by Jacksonville State University if the modification is signed by me. Any modification is specifically limited to those policies and/or terms addressed in the modification.

This agreement shall be governed by and construed in accordance with the laws of the State of Alabama without giving effect to any choice of laws or conflict of law provisions, rulings, or rules (whether of the State of Alabama or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Alabama. Parties to this agreement understand, acknowledge, and agree that the sole and exclusive remedy for any claim against JSU arising from or related to this agreement may need to be filed with the Board of Adjustment of the State of Alabama. For disputes outside the jurisdiction of the State Board of Adjustment, the parties expressly agree that exclusive jurisdiction and venue for any dispute arising hereunder shall reside in the state courts of Calhoun County, Alabama, or the United States District Court of the Northern District of Alabama, as appropriate.

I understand and agree if I am younger than the applicable age of majority when I execute this agreement, the educational services provided by Jacksonville State University are a necessity, and I am contractually obligated pursuant to the “doctrine of necessaries.”

If any provision, term, or clause of this Agreement is declared illegal, unenforceable, or ineffective in a legal forum with competent jurisdiction to do so, this Agreement shall be deemed severable, and all other provisions, terms, and clauses of the Agreement will remain valid and binding on the Parties. 

If you have questions, please contact the Office of Student Accounts at 245 Angle Hall, 256-782-5459 or studentaccounts@jsu.edu.

By selecting "I Agree", I certify that all information provided is accurate, and I voluntarily consent to receive information (including financial aid information) in electronic transactions via Self-Service Banner and/or university email. 

Any question should be directed to the Office of Financial Aid, 107 Angle Hall,

256-782-5006 or to finaid@jsu.edu.

By selecting "I Agree," I certify that I understand Jacksonville State University is bound by the Family Educational Rights and Privacy Act (FERPA) which prohibits Jacksonville State University from releasing any information from my education record without my written permission. Therefore, I understand if I want Jacksonville State University to share information from my education record with someone else, I must provide written permission by following the procedure outlined at https://catalog.jsu.edu/undergraduate/student-regulations-information/. I further understand I may revoke my permission at any time as instructed in the same procedure. 

Any question should be directed to the Registrar's Office, 113 Angle Hall, 256-782-5400 or to registrar@jsu.edu.